Relevant Notes regarding Swap Trigger PLUs

There are some points that should be recognised when programming and using Swap Trigger PLUs.

1.Only one (1) target item PLU can be assigned to each source item PLU in the Swap Items List.
 

2.There is no price implication relevant to swapped PLUs – items swapped in will not be updated with their own price, the price of the source item PLU will be maintained.
 

3.Incomplete or incorrect Swap Trigger PLU programming will NOT generate errors at the POS terminal.  
If a target item PLU is not available at the location rather than generate an error NO SWAP will be made.
If a target item PLU has not been assigned in the Swap Items List against a source item PLU, no error will be generated and NO SWAP will take place.

If a Loyalty Member is associated with the sale via web ordering, the original PLUs will be recorded in the member transaction listing.  The swap takes place after the transaction has been paid for when it’s a web order, and recording the original PLUs caters for re-ordering the same again or saving favourite order, etc.  Whereas, at POS, the swap takes place before the sale is finalised, therefore if a member is attached at POS the txn posted to Loyalty will be the swapped in/target PLUs.