If you are utilising the BOM (Bill of Materials) Module, you can choose whether this information is also presented in the Order Window on KMS devices. The BOM Ingredients and Measures will replace the instructional PLUs entered during the sale with the relevant ingredients and measures from the BOM Matrix applicable to the chosen combination. The choice may be made per KMS Role, for example you may choose to have the Bubble Tea Make role include the BOM ingredients and measures, and have the Bubble Tea Serve role exclude them and instead show the instruction PLUs as entered. |
To enable this functionality, ensure the Enable Bill of Materials Output setting is selected on the POS Network | POS Peripheral Details form for the relevant role.
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If Bill of Materials output has been enabled for a KMS Role, the BOM ingredients and measures will: •replace the instructional PLUs entered on the display. •cause the supplementary details from Web or Kiosk orders, such as order and pickup date/time, customer contact details and any notes to be excluded. •exclude POS Sale Type indicators This leaves the focus of the order on the recipe required for production.
This is useful as the staff member responsible for making the bubble tea (role = Bubble Tea Make) is given exact measures for each ingredient, while the staff member who will deliver the bubble tea (role = Bubble Tea Serve) knows exactly what the customer ordered and can announce it appropriately – “Regular Green Tea for Susan, 80% Ice, No Sugar, with Strawberry Jelly”. |
See Also: Bill of Materials (BOM)